SATISFIED & REFUND POLICY

GIFT BASH

In case, you are not satisfied with our offering, you can get a refund by returning us the product within 5 days of its receipt. Kindly take a note of following REFUND conditions:

Items must be in new condition.

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It should be with original packaging and accessories. Only the amount will be refunded - deducting freight/shipping fees & for the return will be at your own expense. Refund process can take up to 15 days once the parcel is fully returned.
In case you want to return your parcel, then you can send it to us on the address mentioned below:

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GIFTBASH

M-18, Lajpat Nagar Part-3

New Delhi-110024

9810633986

Defective items

If you receive a broken or a defective item, please email us on care@giftbash.in within 3 days of the receipt of your order. Make sure to include the following in the email:

Your Name

Your invoice number

Brief about the defect

A picture or video(if required) clearly showing the defect

After investigation we will refund the entire amount or exchange the ordered item as per your requirement.

Note : Picture is compulsory. Any claim without a picture or video(if required) will not be valid. In case of any query or concern, please feel free to contact us on care@giftbash.in

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CANCELLATION POLICY

In case you wish to cancel the order placed with us then you can mail/Whatsapp us for the same with the order id/no.

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The refund will be made fully only if the order is not dispatched from our side but once it is dispatched then only the product amount will be refunded and not the freight/shipping fees.

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The refund will be made only when the product is returned to us in original and proper condition.